Alsharq Privacy Policy

Alsharq Digital is part of the Alsharq Reise GmbH (from here on Alsharq Reise or Alsharq). This privacy policy will explain how our organization uses the personal data we collect from you when you use our website.

Topics

  • What data do we collect?
  • How do we collect your data?
  • How will we use your data?
  • How do we store your data?
  • Marketing
  • What are your data protection rights?
  • What are cookies?
  • How do we use cookies?
  • What types of cookies do we use?
  • How to manage your cookies
  • Privacy policies of other websites
  • Changes to our privacy policy
  • How to contact us

 

What data do we collect?

Alsharq Reise GmbH collects the following data:

  • Personal identification information (Name and email address)

How do we collect your data?

You directly provide Alsharq Reise GmbH with most of the data we collect. We collect data and process data when you:

  • Register online or place an order for any of our products or services.
  • Voluntarily complete a customer survey or provide feedback on any of our message boards or via email.
  • Use or view our website via your browser’s cookies.
  • Voluntarily provide it when you contact us via the contact form

Alsharq Reise GmbH may also receive your data indirectly from the following sources:

  • When you voluntarily provide it via email or other means.

How will we use your data?

Alsharq Reise collects your data so that we can:

  • Process your order, registration, or request and manage your account.
  • If you registered for an event, we may share your data with our event partners for the purpose of managing event participation. We only share data with the partners for specific events or series of events you registered for and never with other third parties. If your data is no longer required for your participation in the event(s) you registered for, it is deleted within a maximum of 6 months. 
  • Email you with offers and services we think you might like, ONLY IF you explicitly agreed to receiving them.

When Alsharq Reise processes your order or request, it may send your data to, and also use the resulting information from, credit reference agencies to prevent fraudulent purchases.

How do we store your data?

Alsharq Reise securely stores your data at secure servers using up-to-date security and encryption protocolls. All data transfers to and from the servers are encrypted.

Alsharq Reise will keep your personal data for a maximum of 2 years. Once this time period has expired, we will delete your data automatically.

Marketing

Alsharq Reise GmbH would like to send you information about products and services of ours that we think you might like, as well as those of our partner companies.

If you have agreed to receive marketing, you may always opt out at a later date.

You have the right at any time to stop Alsharq Reise GmbH from contacting you for marketing purposes or giving your data to other companies.

If you no longer wish to be contacted for marketing purposes, please click here .

What are your data protection rights?

Alsharq Reise would like to make sure you are fully aware of all of your data protection rights. Every user is entitled to the following:

The right to access – You have the right to request Alsharq Reise for copies of your personal data. We may charge you a small fee for this service.

The right to rectification – You have the right to request that Alsharq Reise correct any information you believe is inaccurate. You also have the right to request Alsharq Reise to complete the information you believe is incomplete.

The right to erasure – You have the right to request that Alsharq Reise erases your personal data, under certain conditions.

The right to restrict processing – You have the right to request that Alsharq Reise restricts the processing of your personal data, under certain conditions.

The right to object to processing – You have the right to object to Alsharq Reise’s processing of your personal data, under certain conditions.

The right to data portability – You have the right to request that Alsharq Reise transfers the data that we have collected to another organization, or directly to you, under certain conditions.

If you make a request, we have one month to respond to you. If you would like to exercise any of these rights, please contact us at our email: [email protected]

Call us at: +49 (0) 30 403637210

Or write to us:

Alsharq Reise GmbH
c/o CoopSpace
Glogauer Str. 21
10999 Berlin

Cookies

Cookies are text files placed on your computer to collect standard Internet log information and visitor behavior information. When you visit our websites, we may collect information from you automatically through cookies or similar technology

For further information, visit allaboutcookies.org.

How do we use cookies?

Alsharq Reise uses cookies in a range of ways to improve your experience on our website, including:

  • Understanding how you use our website
  • for more targeted marketing purposes

What types of cookies do we use?

There are a number of different types of cookies, however, our website uses:

Functionality – Alsharq Reise uses these cookies so that we recognize you on our website and remember your previously selected preferences. These could include what language you prefer and location you are in, as well as data you entered in forms. A mix of first-party and third-party cookies may be used.

Advertising – Alsharq Reise uses these cookies to collect information about your visit to our website, the content you viewed, the links you followed and information about your browser, device, and your IP address. Alsharq Reise sometimes shares some limited aspects of this data with third parties for advertising purposes. We may also share online data collected through cookies with our advertising partners. This means that when you visit another website, you may be shown advertising based on your browsing patterns on our website.

How to manage cookies

You can set your browser not to accept cookies, and the above website tells you how to remove cookies from your browser. However, in a few cases, some of our website features may not function as a result.

Privacy policies of other websites

The Alsharq Reise website contains links to other websites. Our privacy policy applies only to our website, so if you click on a link to another website, you should read their privacy policy.

Changes to our privacy policy

Alsharq Reise keeps its privacy policy under regular review and places any updates on this web page. This privacy policy was last updated on 13 June 2023.

How to contact us

If you have any questions about Alsharq Reise’s privacy policy, the data we hold on you, or you would like to exercise one of your data protection rights, please do not hesitate to contact us.

Email us at: [email protected]

Call us at: +49 (0) 30 403637210

Or write to us:

Alsharq Reise GmbH
c/o CoopSpace
Glogauer Str. 21
10999 Berlin

you can also contact the responsible authorities. In Germany, this depends your registered residence. You can find a list of relecant contacts here: https://www.bfdi.bund.de/DE/Infothek/Anschriften_Links/anschriften_links-node.html.